Sheraton Istanbul Atakoy Hotel

10/10 Experience at Sheraton Istanbul Atakoy! I had an amazing stay at the Sheraton Istanbul Atakoy Hotel. From check-in to check-out, everything was perfect. The staff went above and beyond to make my stay comfortable and enjoyable. A special thank you to Ela, Sertac, and Berrak – their professionalism, kindness, and attention to detail truly made a difference. They were incredibly helpful and always had a smile on their faces. Their hospitality is a true asset to the hotel. Highly recommend this hotel for anyone visiting Istanbul. I’ll definitely be coming back! 10/10 for the team!

We had a wonderful long stay at the Sheraton Atakoy. The hotel's location is perfect, right next to the M3 metro stop, restaurants and a Migros. The views from the room were amazing, we were rained in on one of the days but enjoyed staying in our room with the amazing sea views! The breakfast is extensive, with a live egg station. I had gluten allergy and the staff catered to me perfectly. The staff are very attentive and friendly especially Hande and Sunduz, my 3 year old built a special bond with them and was happy throughout our stay. I am giving an extra rating just for the staff and their politeness.

The staff were extremely friendly. They all looked after my Parents like thier own Parents and make them will at home. We had beautiful time and created wonderful memory. Breakfast, Spa, Steam, Sauna, Room facilities were excellent. Special thanks to Erding for extending our check out time till 2pm insted of 12pm which helped my Parents to rest as our Taxi was going to come at 2.30pm. I want to specially thank Ilyoda, Erding, Ipek and Ela for their support duirng our stay. They all made us felt special and we felt very safe throughout our stay at the hotel. The main hightlight of our stay was their Super Breakfast. It had lot of vegetarian choices and we were all spoilt by their breakfast. Another thing I liked is the use of Steam, Sauna, Hamam and Indoor Pool competely free. You only pay for the massage service which we did as it turned out be much cheaper than doing Hamam at any other place in Istanbul as steam, sauna is already included in the price of the room. So we only paid for the Massage. I did Bali Masaage and it was simply the best.

First, I should say it was not our first visit of Istanbul and we had stayed in different tourist areas in Istanbul in our past trips, but this time it was really different and we enjoyed a lot. If you are looking for a hotel with highest value comparing to the price, definitely this could be your choice. Our experience of staying at this hotel was beyond our expectation. Pretty spacious room, comfy bed, and the stunning view from our room to the sea as well as the marina with its yachts made our stay one of the most memorable and enjoyable trips to Istanbul. The breakfast and pool were good. You have only few steps from hotel to Metro station. Also, there is a big super market (MMM Migros) in 3-4min walk from hotel. There are lots of high-rated restaurants and cafés around the hotel. There is a nice costal park nearby to walk along sea and enjoy the view. Apart from all above, one of the most highlighted advantages of Sheraton Istanbul Atakoy Hotel which makes it different from the other same level hotels definitely is Ms. Hande, the most attentive and responsible customer manager you might have ever seen, the nice lady who pays attention to every single request of the guests. If I were the hotel owner I would give highest value to her as she herself alonely could be the best advertisement for this hotel.

We had a very nice stay at the hotel and was very pleasant. We were met with the guest relations manger, her name was Hande she was very nice and made us feel very comfortable. We had a slight issue with our rooms and she was very helpful and offered us a free buffet at their roof top lounge or a bigger suite. The hotel needs more people like Hande, she was great, overall staff were nice but they need to smile and greet the customers a bit more. The location is a little far from the main attraction of Istanbul and the nearest shopping centre ( Galleria) was derelict and closed . Overall a nice place , could do with cleaning up the glass at the front and ceiling . When we stayed one of main restaurants was closed, but the other outdoor restaurant was great and chef went out his way to cook us a special meal. I would recommend the Thai massage, the ladies doing the massage were very professional, the prices were a little expensive but overall worth the money.