Sheraton Istanbul Atakoy Hotel

as a frequent traveler to Istanbul this stay was the most amazing and will be the unforgettable one, a special thanks to Hande Özdemir from guest experience team who did an amazing job to make this unforgettable experience with my 10th anniversary from the moment we booked until we left the hotel, we would like to thank her for all the extra services, care and follow up she provided to delight us. for Istanbul I usually stay in Intercontinental hotel in Taksim, but this has became my new favorite hotel, the location in Atakoy in front of the sea is amazing the quietness and peace in the area is great and the view is fabulous, having the market area nearby right across the street of the hotel is also a huge plus. The food is great and we really enjoyed the breakfast buffet, everything was delicious and perfect. The staff are amazing, a very friendly staff, everyone would like to help with a beautiful smile on their faces. as a manager who worked 15 years in airline and aviation and know about hospitality and tourism standards and as frequent traveler who went to many hotels in different countries to compare I really recommend Sheraton Atakoy Hotel, the service and quality they provide you for the decent prices range you pay for is a great deal, 10/10 experience. Again all thanks goes the Hande Özdemir for the amazing stay,,, thanks ...

Very friendly and supportive staff! Great breakfast and pool! It's a good value for the money overall.

The hotel is certainly a 5 star, we arrived late at night, the staff was excelent at the reception and helped us check-in fast and even offered us an upgraded room, bigger (we were 3 persons, did not fit in the first room). The view over the sea from 19th floor is quite spectacular. The breakfast is good, plenty of fresh fruits and vegetables, all kinds of sweets, decent coffee (but no pork at all, understandable). The pool is big, clean and plenty of sun loungers, towels… the pool bar offers a decent meal and beverages. There are also very close, walking distance various other restaurants and even a supermarket. Also the metro station is right next to the hotel, but we did not used the metro, because the taxis and uber is very convenient and cheap. The staff is very nice, speaks good english and helpful with everything you need. I want to thank the lady at the reception who was very kind and let us stay an extra 2 hours in the day of departure (the flight was in the evening).

The hotel is true luxurious place to relax and enjoy an exceptional Vacation, its located on a hill & surrounded by gardens like forest, it has all the facilities & amenities that provide every guest an unforgettable experience, special & great thanks to Mr.Sertac from Geust Experience for his help, guidance and the services he provided us, he is an example for the friendly personality who is committed to give the best impression about his career & not to forget Mr. Mustafa & the all friendly staff on Reception. for sure we be coming again for our next family Vacation.

I loved the beautiful atrium and the awesome water views from my room and different points in the hotel. The room was spacious, luxurious, and comfortable. I enjoyed eating at the different restaurants in the hotel. The staff was kind and Ceřen at the front desk was extremely accommodating! I ended up having an unexpected surgery during my stay. The hotel room very good care of me and made sure I had everything I needed while I rested. I am so grateful! I really enjoyed waking up to the sea and seeing the ships each morning. That brought me so much peace and joy! I am also very grateful that the staff let me rest while I was healing from my surgery. You all were fantastic!